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    When it comes to polishing, refurbishing and cleaning stone and tile, there are a few procedures your installer may not be aware of. That’s when the experts at Stone Restoration Denver come to the rescue. According to Don Semi, they are often called in to fix problems created during installation.

    “Well a contractor, with the best of intentions, doesn’t follow recommended procedures. Maybe they never knew the right way in the first place. Possibly they came from installing ceramic and porcelain tile and are not up to date on the differences in installing natural stone. They install a polished marble in a bathroom and they use sanded grout, which will tend to scratch the polished marble surface as they clean it. Then they compound the problem by using a sealant and topical coating to enhance the color or shine of the stone,” said Semi. “Unfortunately, that top coating leaves a very waxy looking substance on top of the stone, which makes it look dull.”

    In cases such as these, Semi’s Stone Restoration Denver team puts its expertise to work restoring the stone to its natural beauty. “A problem like this requires us to remove the coating that was placed on top of the stone and then remove all the grout and refill it with non-sanded grout. Finally, we re-polish the entire area to remove any scratches made by the sanded grout.“

    Often times, the contractor has no idea there is a problem, until the homeowner calls to complain,“ according to Semi. “The client notices that the stone getting quite dirty in a relatively quick fashion, because of the coating on top of it which attracts dirt. They call the contractor and say, ‘this was not what it looked like in the showroom.’ But when they take off that topcoat, they realize they’re scratching the stone in the process. That’s when they contact us, usually through one of our distributors.“

    The use of sanded grouts with polished stone is fairly common, and usually the culprit when it comes to homeonwer complaints. “Moving the sand across the softer polished stones, like marble or travertine can leave minute scratches in the stone which show up under the glare of lights,” said Semi.

    With more than twenty years of restoration experience, Don Semi knows an awful about cleaning and restoring stone, with specialized training and certification from the Marble Institute of American, the Natural Stone Alliance and the ICRC. “I am not a tile contractor, but the guys that lay tile sometimes don’t understand that there is a difference between tile and natural stone and one must follow those recommendations that are provided by the trade industries,” said Semi.

    Reader Comments (1)

    Thanks for sharing this here with us.

    April 18, 2013 | Unregistered CommenterStucco in Calgary

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